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Operations & On-Island Communications Division

The backbone to the BTA, the Operations division is in charge of the inner workings of the organisation including human resources, finance, information technology, real estate management, legal and contracting, while also handing communications with the Bermuda public and instilling pride in tourism with the tourism appreciation programme.

Operations ensures the smooth operation of the BTA and has the responsibility of deploying the National Service Training Standards, creating Tourism Forward content and management of Public Access to Information (PATI) legislation.

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